Happy Clients

The family enjoying their new life on the Northern Beaches

What can we say Lesley? From we first made contact with Lesley in January 2011 she worked tirelessly to help us make all our dreams come true. We are a family from Ireland moving to Sydney for one year with work. We have 5 children aged 13 years to 3 years so one at high school, three at primary-school.

We gave Lesley the enormous task of finding us a large family home, within walking distance of the beach, easy reach of primary and secondary schools, and easy commute to work. I should also mention that in hindsight we also gave her an almost impossible budget to work with.

Happy clients

She listened to us, ALL of us, and with the patience of a saint. She helped us with every aspect of our move, every single step of the way. I can honestly say that I have never met anyone as dedicated and kind in either my professional or personal life and simply couldn’t recommend her enough.” 

Lucy ( Doctors on placement for a year in Sydney)

 

Hi Lesley,

I decided to enlist Northern Beaches Know How’s help to find a home and a pre-school place for our youngest when she lost her place as our move was delayed. We had done the rest of the research ourselves but ran out of time and were worried that we would have difficulties finding a home quickly. We would search the internet from London and advise Lesley what properties we wanted her to see. Lesley was very quick to respond and visited the houses and emailed photographs, comments and DVD footage to us. This proved invaluable  and she always gave very honest feedback and  fully understood our needs and we were able to secure the property we wanted.


Lesley also visited lots of pre-schools and gave us the pros and cons of each. Her background as a teacher was very helpful in advising on the more difficult aspects for a parent to evaluate as we were not familiar with the Australian pre-school system but we were able to secure a place for our daughter with her help.


I also took a tour with Lesley which I found very insightful and she was able to bring me to places of interest and point out other things she thought would be helpful to us as a family. I then received a very prompt email after our trip with lots of email addresses and contact details for the places that were of interest.


I find Lesley to be very supportive, knowledgeable, understanding and willing to help or advise on any matters. It is very reassuring to know she is there in the early days if you have any problems or difficulties and until you have developed a network of your own. The fact that she has moved country with her family a number of times means she really understands how stressful it is and is very empathetic. If she finds something of interest she often sends a friendly or kind email with something that she thinks will be of use to you. I would have no hesitation in recommending Northern Beaches Know How I think Lesley runs  an excellent company and I don’t believe for a second I would have had better service from a larger company in fact I think I saved myself a lot of bureaucracy.

Best Regards
Aine

I can’t thank you enough for the two mornings we spent with you, in your lovely car, getting to know what will be our new home – The Northern Beaches.

Visiting the 4 schools with you and seeing how high the standard is put our minds to rest. Driving around the different towns and looking at all the different facilities meant we had a real orientation of the area.

Thank you for all your care, for answering our many questions and for the care and affection you showed our son Connor. Not least, for his treasured kookaburra fluffy toy.

We are now planning our final journey, still not sure exactly when, but we are now able to do this planning with real knowledge and peace of mind.

Thanks lesley and we hope to see you soon.

The Costello Family
Johannesburg South Africa

“Six months ago I knew I was going to be moving to Sydney Australia and that was about it. So it was like starting with a dartboard, trying to determine where we would live. I did have some limitations. I have two daughters (8, 11yo) and choosing a school with a nurturing environment was my top priority. In addition, much to my chagrin my 11yo would be starting High School in January 2011. And I thought I would be able put off that challenge for another 3 years. My girls did have a request, which I agreed with – we wanted to be relatively close to the beach. In NJ it took, planning and 2-3 hours to drive to the “shore”. We also wanted to be immersed in Australian life, rather than living in a US expat community. So I began looking on different websites including moving abroad / expat sites, real-estate sites, schools sites and Jewish life in Sydney. Every day I became more and more stressed until…… I was on one of the moving abroad sites and I came upon an article written by Lesley Snell. I looked at her website and figured that I’d try emailing her. She seemed to know what she was talking about. From that moment on my stress level decreased every day. I hadn’t considered the Northern Beaches until I began communicating with Lesley. She quickly helped me efficiently narrow my search and more effectively plan. In addition she understood the different stages I was experiencing and helped me work through them. Whether it was dealing with the disruption to my daughters’ life or dealing with over-bearing relatives, Lesley was happy to listen and provide advice based on her experience. Organizing the tour of primary schools and the local area, which we now call home on the day I arrived, enabled our transition to go smoothly. The tour she took the girls (and me) of the local beaches enabled my girls to start viewing this new adventure as something positive and exciting. She continually searched real-estate sites and helped me find a great house. The girls love their new school, have made new friends, and are immersing themselves in Australian culture. Her help didn’t stop after we arrived. She continually provides advice and recommendations. I know if I have any question, she will try to assist me. Lesley is more than just a relocation expert, who knows the area. She is an expert in understanding the impact relocating your family can have and how to make your transition smooth. I would highly recommend working with Lesley and Northern Beaches Know How if you plan to move to Australia. THE HAMPSON FAMILY
NEW JERSEY USA
My 13-year old son and I arrived in Sydney from Canada in September 2009. Having never been to Australia before, we were completely unfamiliar with the new surroundings and way of living. We met Lesley shortly after our arrival and she has been an integral part of our relocating to the Northern Beaches ever since. She took us on a number of tours of the beaches, describing at length each suburb and its characteristics. This was extremely helpful in our subsequent finding of an appropriate flat and school for my son. Lesley also advised us in terms of everyday necessities, e.g., where to find the nearest grocery store, shopping mall, doctor, community centre…etc. She is knowledgeable about all aspects of living on the Northern Beaches – the lifestyle, community, and amenities. Thank you, Lesley, for your kindness, professionalism, humour, and genuine willingness to help those in need. We truly appreciate all you have done for us.Hana & Martin
oxox

I arrived in Sydney from London, in June 2008. I initially had no background knowledge of the city, but by chance chose a rental property in a lovely area called Frenchs Forest. Shortly after enrolling my children at the nearest school, I was introduced to Lesley.Lesley became a lifeline for me in those early days, giving me sound advice on everything I needed to know about the area, indeed, on Australia in general. As a mother of three herself, she was also able to help with needs of my children.

Although many people offered me help back then, I found Lesley to be a lot more in tune with how I was feeling, and any concerns I had, as more than once, she has moved country herself. For this reason, I suggested to her that she might consider a role helping others in the same situation.

Lesley is a very friendly and compassionate lady, and I feel that those investing time with her, will greatly benefit from her extensive knowledge of the Northern Beaches Area.

Sue

Thank you for all your help  and advice over the last 2 years , helping us to settle into Australian Life.
Your knowledge of the local areas, schools , shops, services, places to visit & great restaurants has been truly amazing .
Our families have become good friends as a result & we hope your knowledge & generosity helps other families moving
to Australia too !!

Rance Family November 2009